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The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists / Shep Hyken.
Author
Hyken, Shep.
Published
Hoboken, N.J. : Wiley, c2009.
Call Number
658.812 H995C 2009
Location
Songkhla
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How companies win : profiting from demand-driven business models no matter what business you're in / Rick Kash and David Calhoun.
Author
Kash, Rick.
Published
New York : HarperBusiness, c2010.
Call Number
658.4012 K19H 2010
Location
Phatthalung
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